Powering Up Your Business Processes
They are exploiting that link by investing in new or more sustainable products and services along with improving customer experiences. Improving cost control and making operations more sustainable are their top strategies for bolstering operations. To battle risk, they are strengthening their supply chains, avoiding damage to their reputations, and protecting against cybersecurity attacks.
These findings show how companies can remain competitive: by transforming business processes to support innovation and flexibility. Learn more about our findings.
Senior Executive Priorities
Our survey shows that senior executives are transforming their businesses to be more sustainable, cost-effective, and flexible.
Read the findings below, or download the PDF version of this report.
Revenue Growth Drivers
Sustainability is a top revenue driver, and it lies at the core of some respondents’ growth strategies.
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Efficiency Drivers
Operating sustainably is important to gaining greater efficiency.
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Future Global Risks
Leaders see future business risks stemming from a wide range of economic and social concerns, including climate change.
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Risk Reducers
In the near term, businesses will be focused on reducing rooted in current threats.
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Process-Enabling Technologies
Businesses are turning to technologies that help them improve processes that came under pressure during the pandemic.
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Critical Areas for Innovation
Respondents see sustainability as an essential area for business innovation.
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Competition and Profitability
Successful business transformation is critical to companies’ long-term profitability and competitiveness.
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Needs for Process Change
To improve their processes, businesses need to become more flexible, agile, and collaborative.
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Process Transformation Journey
Many companies expect to still be in the earliest stages of business transformation in two years.
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Read the analysis of our survey results: "Bridging the Gap Between Sustainability and Financial Metrics"
Still think sustainability is a loss leader, a side project? Guess again. Survey respondents say they are embedding it into their business processes at the deepest levels, not because they have to, but because it gets results.
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