SAP BTP Better Together: Customer Conversations Series
Better Together: Customer Conversations
Each episode includes candid conversations filled with insights and inspiration from SAP BTP customers, partners, and thought leaders at the forefront of innovation and digital transformation.
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SAP BTP Better Together: Additional customer episodes
Black Horse One applications are transforming equestrian sports in real-time
Hear how Black Horse One built a suite of applications, including Spectator Judging® and eDressage™, that are merging technology with tradition to modernize and streamline processes that enhance the experiences for athletes and spectators alike. Targeting lines of business for HR.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
The intersection of sports and technology
Tamara McCleary, CEO of Thulium, meets with Daniel Göhlen, CEO of Black Horse One, and Craig O’Shannessy, director of Brain Game Tennis, to discuss how technology and digital transformation improves the sporting experience for athletes and audiences.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, speaks with Daniel Göhlen to discuss the digital technologies that helped Black Horse One build a suite of applications that revolutionized the world of dressage, including immediate and paperless judging.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Centrica helps its customers sell excess renewable energy
Learn how Centrica is helping customers achieve net-zero emissions by 2050 with microgeneration as well as achieving its own net-zero emissions goals by 2045.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
The future of energy sourcing and supplying
Timo Elliott, VP and global innovation evangelist at SAP, talks with Serdar Simsekler, head of SAP technology (strategy and architecture), Centrica, as well as Helen Mallett, head of digital enterprise service delivery, UK/I Home, British Gas, about the energy landscape.
A deeper conversation with the customer
Timo Elliott, talks with Serdar and Helen about the practical details of the project, from planning and implementation to ongoing development, as well as their journey to zero emissions.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Costain Group PLC and Deloitte unify data to improve processes and reduce costs and emissions
Hear how Costain Group PLC partnered with Deloitte to leverage digital solutions for unifying data, optimizing productivity, using taxpayer funds efficiently, and becoming more sustainable. Targeting lines of business for Cloud ERP.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
A data-driven strategy across major projects
Tamara McCleary, CEO of Thulium, joins Charlie Davies, strategic growth manager at Costain Group PLC, and Richard Benson, director of intelligent technologies for SAP at Deloitte, to examine why uniting data improves visibility and decision-making.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, welcomes Charlie Davies and Richard Benson to offer lessons on lowering risk, finding opportunities, boosting efficiency, and cutting infrastructure costs.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
DAIMANI leads the way with a solution that delivers a friction-free VIP hospitality experience
See how DAMIANI created the first B2Me global platform for VIP hospitality packages and learn how they’re converting customer service into premium, personalized experiences. Plus, GlobalNet shares how technology is changing how we meet and exceed customer expectations. Targeting lines of business for Spend Management, Customer Experience, and Cloud ERP.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
Experience is everything, and moments matter
Tamara McCleary, CEO of Thulium, welcomes Max Mueller, CEO of DAIMANI, and Kevin Jackson, CEO of GC GlobalNet, to discuss the digital transformation of customer experiences, and how technology makes that possible.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, invites Max Mueller to share how a platform can be created to unite a fragmented marketplace and the value of integration, extension, and analytics.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Endress+Hauser leverages data to pivot and become a digital solutions company
Look at how a pivot toward becoming a digital solutions business empowered Endress+Hauser to capture and monetize data better to spark innovation. Plus, Unconventional Ventures discuss the possibilities for digital solutions companies. Targeting lines of business for HR and Cloud ERP.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
The need for business innovation
Tamara McCleary, CEO of Thulium, brings together Mike Cook, PhD, IIoT collaboration manager at Endress+Hauser Digital Solutions, and Theodora Lau, founder of Unconventional Ventures, to examine the role of necessity and data in facilitating change.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, speaks with Mike Cook, PhD on how SAP BTP helps identify demand-driven solutions and how organizations can pinpoint when change is needed.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
energyOS leads the future of sustainable energy use with a data-driven platform
The SAP industry cloud energyOS solution, eOS, helps utility providers create dynamic products & services so their mass-market residential and SME enterprise customers can more easily transition to clean and decentralized energy while gaining more financial efficiency. Targeting lines of business for Customer Experience.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
Leveraging data for smart and sustainable energy
Timo Elliott, VP and global innovation evangelist at SAP, and Stephen Kubicki, the CEO of energyOS, discuss the evolution of the traditional energy utilities landscape as well as the opportunities that exist in clean, decentralized energy, and how eOS is leading the transition.
A deeper conversation with the customer
Timo Elliott talks with Stephen Kubicki to hear more about the impetus for creating eOS, the transition to smart and clean energy, how to overcome obstacles along the way, and the possibilities for the power grid of the future.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Evernex uses a sustainable and sensible solution to extend the life of IT landscapes worldwide
Listen to how Evernex prioritized sustainability and longevity to help businesses manage their multi-vendor infrastructures in addition to providing support, and maximizing IT asset lifespan. Plus, Boston Consulting Group discusses the benefits of aftermarket assets. Targeting lines of business for Digital Supply Chain.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
Digital transformation as a means, not an end
Tamara McCleary, CEO of Thulium, sits down with Emmanuel Roland, chief digital and technology officer of Evernex, and Dr. Marcell Volmer, partner, and director of Boston Consulting Group, to discuss the new opportunities for digital transformation, innovation, growth, and sustainability.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, discusses with Emmanuel Roland the technologies and the experience of building out the company’s service and what solutions were essential in order to integrate with other vendors all while keeping an eye on the triple bottom line.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
FARYS and Capgemini improve water management with efficient, sustainable operations
Listen to FARYS and Capgemini share how they achieve a triple bottom line. They share how with the right technologies, companies can now meet their social, environmental, and financial goals. Targeting lines of business for Digital Supply Chain and Cloud ERP.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
The world becomes a better place with technology
Tamara McCleary, CEO of Thulium, talks to Inge Opreel, directiemanager ICT at FARYS, and Kevin De Wilde, project manager at Capgemini, about how technology and sustainability are driving impactful innovations.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, sits down with Inge Opreel and Kevin De Wilde to discuss unique challenges, such as complying with local regulations and collaborating with companies that may be competitors.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Ferrara grows its brand by responding to customers with real-time insights
Dive into the meaning and power of real-time insights and find out why iconic candymaker Ferrara, along with Digital and Growth, believe achieving it matters to the entire business. Targeting lines of business for Digital Supply Chain and Customer Experience.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
Delight in every byte
Tamara McCleary, CEO of Thulium, welcomes Mustafa Mustafa, senior director of Analytics and Technical Shared Service at Ferrara, and Cyril Coste, founder and executive coach at Digital and Growth, to explore the meaning and value of real-time customer insights.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, invites Mustafa Mustafa back to the table to hear how to realize and leverage real-time data to bring more value to customers and to the business.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Flexso automates HR processes to increase hiring, accuracy, trust, and transparency
Hear how artificial intelligence (AI) inspired Flexso for People to create an innovative platform that enables recruiters, candidates, and employers to find the best talent, reduce resources, and minimize bias for a win-win-win. Targeting lines of business for HR.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
The reinvention of HR for today and beyond
Tamara McCleary, CEO of Thulium, interviews Tom Mentens, HR transformation consultant at Flexso for People, and David Pierre, partner at Flexso Digital, to explore how AI improves HR functions, for applicants and companies alike.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, joins Tom Mentens and David Pierre to explore the experience of designing an AI service and how Flexso clients and applicants benefit from digital innovation.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Gates Corporation and NIMBL add smart technology to existing manufacturing machinery
Hear how Gates Corporation and NIMBL are driving industrial innovation and breaking down data silos for end-to-end equipment insights. Plus, hear from Net Future Institute about the opportunities ahead for manufacturing. Targeting lines of business for Digital Supply Chain.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
The free flow of data throughout the organization
Tamara McCleary, CEO of Thulium, hosts Jason Taylor, VP of Global Digital and Innovation at Gates Corporation; Nathan Williams, practice director of SAP Platform Technologies at NIMBL; and Chuck Martin from Net Future Institute, for a discussion about sparking innovation and improving business visibility.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, sits down with Jason Taylor and Nathan Williams to discuss the how and why of removing data silos within organizations and among vendors.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Heidelberg University Hospital leverages data to save lives amidst a pandemic
Find out what happened when Heidelberg University Hospital rapidly built a digital solution to provide its healthcare heroes with real-time data to manage equipment and facilities across 18 hospitals, in an effort to save lives and protect the community. Targeting lines of business for Customer Experience and Financial Management.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
The interconnection of regional hospital data
Tamara McCleary, CEO of Thulium, Prof. Dr. Norbert Frey, medical director of the department of cardiology, angiology, and pneumology at Heidelberg University Hospital, and Michael Byczkowski, global VP and head of healthcare industry at SAP, discuss how technology is driving medical data management and healthcare logistics.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, joins Prof. Dr. Frey and Michael to hear why and how the hospital built and implemented a digital solution amidst a pandemic for the sake of their patients, staff, and community.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
KWS helps global sugar beet farmers grow their businesses (for Cloud ERP and Customer Experience)
Hear how KWS digital transformation is improving the global sugar beet crop. Their robust analytics are helping fuel people, livestock, and vehicles worldwide.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
Seeding the future with data-driven insights
Tamara McCleary, CEO of Thulium, talks with guests from KWS SAAT SE & Co. KGaA, Thomas Günther, expert hub lead, SAP basics and Dr. Priyanka Parvathi, market analyst – business development, business unit sugarbeet, to discuss how KWS optimized data management is helping the supply chain.Listen to the thought leadership podcast
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, meets with Thomas Günther, to talk about moving systems into a modern cloud architecture and how that can benefit business, communities, and economies everywhere.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Lloyd's Register uses a predictive solution to deliver next-level asset insight and risk mitigation
Discover how Lloyd’s Register became a global leader in infrastructure safety and performance. Accenture joins the conversation to discuss what it means to have a full view of asset, facility, employee, and environmental factors. Targeting lines of business for Digital Supply Chain and Cloud ERP.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
A complete view of asset and facility performance
Tamara McCleary, CEO of Thulium, is joined by Oz Rodriguez, head of product go-to-market strategy at Lloyd's Register, and Dr. Ganapathi Pulipaka, chief data dcientist and technical lead at Accenture, to discuss the benefits of proactive, platform-based risk mitigation.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, welcomes Oz Rodriguez to discuss the future of risk management and how their predictive platform, AllAssets, delivers insights to help customers maintain their assets to protect people and the environment.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
PwC helps businesses evaluate their climate impact
Learn how PwC combines its risk assessment expertise with customer data to provide deep insights that help organizations assess their climate change risks and opportunities.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
Fighting climate change with data-driven foresight
Tamara McCleary, Thulium CEO, talks with Gunther Dütsch, partner, PwC Germany, and David Jensen, digital transformation coordinator, UN Environment Programme, to discuss why data and digital technologies are essential for organizations navigating climate change.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, sits down with Gunther Dütsch to discuss the PwC Climate Excellence tool, its journey from idea to product, and how businesses can gain by cutting carbon and caring for the planet.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Royal Greenland develops a trio of apps to serve the triple bottom line
Explore how fast, friendly apps drive Royal Greenland’s digital transformation. The fishing company is not only creating rapid value for its fishers and strengthening regulatory relationships, but also supporting social, environmental, and financial sustainability. Targeting lines of business for Digital Supply Chain.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
Technology for transparency ‒ from sea to table
Tamara McCleary, CEO of Thulium, and Lars Bo Hassinggaard Jensen, corporate IT manager for Royal Greenland, discuss the win-win-win situation that comes from realizing that business value is more than the product ‒ it’s also the process fueled by purpose.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, talks with Lars Bo about the reasoning behind the Royal Greenland apps, their incremental and rapid transformation, the results, and where he sees the next opportunity for innovation.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
The San Jose Sharks unify their data to bring their A-game to their fans.
The spectator experience defines a large part of any sporting event’s success. Join us to hear how the San Jose Sharks turned to their data to keep fans entertained and engaged, by meeting their needs, end-to-end. Targeting lines of business for Customer Experience and Cloud ERP.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
How data can deliver a superior B2C experience
Timo Elliott, VP and global innovation evangelist at SAP, and Neda Tabatabaie, VP, business analytics & technology at San Jose Sharks, discuss why it’s essential to make customer data a priority. Neda shares how their data-driven strategy has improved the marketing and fan experiences.
A deeper conversation with the customer
Timo Elliott meets with Neda Tabatabaie to hear how fan data proved invaluable to enhancing the fan experience as well as the technology the San Jose Sharks are using to power their success. Neda also shares the three must-haves to make the most of your data.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Schnellecke creates a digital control tower for end-to-end transparency
Learn how a digital control tower serves Schnellecke customers and employees alike by monitoring logistics processes for a new level of customer service.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
Real-time data transparency for customers and employees
Tamara McCleary, CEO of Thulium, and Karsten Keil, member of the management board (VP group IT & digitalization), Schnellecke Logistics, discuss Schnellecke’s innovation journey.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, talks with Denis Wirries, head of group competence center 'IoT,' LOGIS GmbH, Subsidiary of Schnellecke Logistics SE, and Dr. Michael Stollberg, business architect, SAP, about the technology used to build the digital control tower.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Taronga’s app improves employee experiences and wildlife conservation
Taronga Conservation Society Australia shares its digital innovation journey and Stax Staff experience app, essential to executing its vision and strategic goals across the entire organization.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the “Better Together: Customer Conversations” series.
Digitalizing to do well and do good
Timo Elliott, VP and global innovation evangelist at SAP, talks with Mark Kemp, project manager, IT team, Taronga Conservation Society Australia, and David Jensen, coordinator digital transformation, UN Environment Programme, to explore the invaluable and inevitable intersection of conservation, sustainability, and digital innovation.
A deeper conversation with the customer
Timo and Mark dive into the Stax Staff experience app design, development, and implementation process. Mark shares how a simple, secure, and intuitive app can improve the whole of the business by optimizing processes and resources.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Team Liquid leverages powerful data analytics to become an esports legend
Team Liquid transforms the perception of data analysis by using it to train players and plan strategies for competitions where ultra-elite gamers vie for titles and millions in prize money.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
Supercharging performance with data insights
Tamara McCleary, CEO of Thulium, meets with Mike Milanov, chief business development officer of Team Liquid, to discuss the thriving world of esports and how advanced analytical insights are changing the landscape.
A deeper conversation with the customer
Dan Lahl, global vice president of SAP Marketing and Solutions, sits down with Mike Milanov to explore how data analysis enables Team Liquid to drive and maintain its status as the world’s best esports organization.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
Uniper fast-tracks innovation with automation from the plant, to the field, and back office
Hear how Uniper is streamlining scheduling, maintenance, and desktop support with robotic process automation to drive massive potential across the entire business. Plus, Mavin discusses the possibilities for end-to-end automation. Targeting lines of business for HR and Cloud ERP.
A first look into the episode
This introductory blog provides a sneak peek into the guests, questions, challenges, and opportunities discussed in this episode of the "Better Together: Customer Conversations" series.
The fast track for meaningful change
Tamara McCleary, CEO of Thulium, joins Achim Löbke, head of architecture and optimization at Uniper; László Gergely, international project manager at Uniper; and Dr. Mark van Rijmenam, founder of Mavin, to discuss automation and its ability to speed innovation.
A deeper conversation with the customer
Timo Elliott, VP and global innovation evangelist at SAP, invites Achim Löbke and László Gergely to share the company’s challenges and successes along their innovation road map that embraces automation.
More insights from the episode
Discover key takeaways and customer quotes from the podcast and LinkedIn conversation. Explore additional customer success stories in similar industries, all leveraging SAP BTP for their digital transformation.
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An integrated and flexible portfolio of SAP technologies that helps customers achieve an understanding of data and processes in SAP and third-party apps to quickly turn data into business value.