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https://d.dam.sap.com/a/mVNjhuL?rc=10&doi=SAP1324096

The future of managing and rewarding performance

Traditional performance systems were built for a different world of work. Explore how AI is reshaping what organizations measure, recognize, and reward—and why the future is shifting from visibility to value.

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As AI reshapes how work gets done, organizations are rethinking what performance means, how employee contributions are recognized, and how rewards reinforce value creation. Drawing on a global survey of more than 4,000 managers and employees, and customer consortium of 40+ performance and rewards leaders, this report explores three shifts shaping the future of performance and rewards. It introduces the concept of moving from visibility to value, offering a framework for expanding what counts as performance, broadening how contribution is understood, and rethinking how rewards are determined in an increasingly dynamic, distributed, and AI-enabled world.

Fast facts

The future of performance and rewards is about expanding what is seen, understood, and valued. This enables organizations to make decisions that are fair, motivating, and aligned with where work drives the greatest value.

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of employees agree that the way performance is managed in their organization will need to evolve to keep pace with how work is changing.

3/4

of workers believe the very definition of good performance will need to change as AI becomes increasingly involved in how work gets done.

Dive into the research

A smiling worker with a drink in hand

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Dig into the findings

Understand three foundational shifts organizations must navigate as they move from evaluating visible activity to recognizing and rewarding value creation.

Download the infographic

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Two co-workers walking and looking at a digital device

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When AI co-produces work, what counts as performance?

What happens when output is no longer the best measure of performance? Explore how AI is reshaping what organizations recognize, evaluate, and reward.

Read the article

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Resources

Future of Work Research Lab

Discover additional research on emerging trends in the future of work and HR.

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