SAP Service Cloud Version 2, account synopsis
Provides all the information related to an account that helps service agents.
Overview
Summarize all the information related to an account that helps the sales representatives, such as the business, the culture or the competitive landscape. Capture and present the account's business strategies and be better prepared and targeted for a sales pitch.
Benefits
- Get a holistic view of the customer account in different dimensions such as business, culture, competitive landscape, etc.
- Captures and presents the account’s business strategies and incorporate customer segmentation
- Help service agents in facilitating targeted and relevant conversations with customers and identify opportunities for future collaboration
Business Value
- 2% increase in cross-sell and up-sell revenue
Details
Solution type
AI Feature
Compatibility
Works with
SAP Service Cloud
Plans and pricing
SAP Service Cloud Version 2, account synopsis
Details:
This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available seperately.
Use the
This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.
- Contract duration available upon request
Details:
This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available seperately.
Use the
This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.
Technical Information
Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.
Product documentation
View information and documentation for implementing and managing your SAP products.
Data security
Help protect confidentiality and data integrity.
Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Installation and setup
Follow these setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimize the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Resources
Initial Setup - SAP Help Portal
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
Business Value 3-Pager
SAP Service Cloud Version 2, account synopsis
