SAP Service Cloud [服务云] 解决方案定价

提高准确性和响应速度,提供卓越的客户服务

在整个客户旅程中与客户建立有意义的联系,加速解决问题,同时兑现品牌承诺,并为未来的业务增长奠定基础。

SAP Service Cloud

SAP Service Cloud can help you provide personalized customer service, speed up issue resolution and improve agent experience.

Benefits include:

Improved agent experience with an easy-to-use agent desktop

Rich customer insights and analytics

Efficient issue resolution for simple and complex cases

Intelligent customer service with AI support

Cloud based, composable solution with our version 2

Easily extend and automate your service management applications with SAP Build

Contract duration details:

The yearly price and quantity are pro-rated per month for contract durations that are less than a year.

Price upon request:

Pricing structure and contract duration details are available on request.

月费
EUR 97.00
  • 以 1 Users 为计费单位
  • 合同期限:3 到 36 months
  • 自动续订
  • 查看全部定价详情
条款与条件

SAP Service Cloud can help you provide personalized customer service, speed up issue resolution and improve agent experience.

Benefits include:

Improved agent experience with an easy-to-use agent desktop

Rich customer insights and analytics

Efficient issue resolution for simple and complex cases

Intelligent customer service with AI support

Cloud based, composable solution with our version 2

Easily extend and automate your service management applications with SAP Build

Contract duration details:

The yearly price and quantity are pro-rated per month for contract durations that are less than a year.

Price upon request:

Pricing structure and contract duration details are available on request.

附加组件(套餐补充)

  • 适用产品 SAP Service Cloud

    SAP Service Cloud, sales add-on

    Streamline sales with intelligent workspaces, guided selling, and data-driven insights that remove complexity, boost productivity, and keepsellers focused on closing the right deals.
    显示更多
    • 以 1 Users 为计费单位
    • 合同期限:3 到 36 months
    • 自动续订
    • 查看全部定价详情
    月费
    EUR 40.00
    • 以 1 Users 为计费单位
    • 合同期限:3 到 36 months
    • 自动续订
    • 查看全部定价详情
    条款与条件
  • 适用产品 SAP Service Cloud

    SAP Sales and Service, utilities add-on

    Enhance service efficiency and customer satisfaction with a solutiontailored for utilities, streamlining industry-specific service processesthrough seamless integration with SAP S/4HANA Utilities.
    显示更多
    • 以 1 Users 为计费单位
    • 合同期限:3 到 36 months
    • 自动续订
    • 查看全部定价详情
    月费
    EUR 58.00
    • 以 1 Users 为计费单位
    • 合同期限:3 到 36 months
    • 自动续订
    • 查看全部定价详情
    条款与条件

附加组件(套餐补充)

  • 适用于部分版本
    This add-on is available for:Cloud test, demo and development for SAP Sales and Service CloudCloud test, demo and development for SAP Sales Cloud and SAP Service Cloud

    Cloud test, demo and development for SAP Sales and Service Cloud, dynamic visit planning add-on

    This add-on enables unified visit planning, prioritization, and optimization by creating schedule-based or ad-hoc routes, targeting the right customers with the right activities at the right time.
    显示更多
    • 以 1 Entitlements Package 为计费单位
    • 合同期限:3 months
    • 自动续订
    • 查看全部定价详情
    • 以 1 Entitlements Package 为计费单位
    • 合同期限:3 months
    • 自动续订
    • 查看全部定价详情
    条款与条件
  • 适用于部分版本
    This add-on is available for:Cloud test, demo and development for SAP Sales and Service CloudCloud test, demo and development for SAP Sales Cloud and SAP Service Cloud

    Cloud test, demo and development for SAP Sales and Service Cloud, intelligent sales add-on

    This add-on is a suite of intelligent modules that will provide account executives and sales managers insights on pipeline and forecasting, as well as guiding them through the sales cycle.
    显示更多
    • 以 1 Entitlements Package 为计费单位
    • 合同期限:3 months
    • 自动续订
    • 查看全部定价详情
    • 以 1 Entitlements Package 为计费单位
    • 合同期限:3 months
    • 自动续订
    • 查看全部定价详情
    条款与条件
  • 适用于部分版本
    This add-on is available for:Cloud test, demo and development for SAP Sales and Service CloudCloud test, demo and development for SAP Sales Cloud and SAP Service Cloud

    Cloud test, demo and development for SAP Sales and Service Cloud, service agent console

    This add-on offers a unified agent workspace with real-time inquiry handling, instant customer ID, AI recommendations, and a full view of customer history for efficient service across all channels.
    显示更多
    • 以 1 Entitlements Package 为计费单位
    • 合同期限:3 months
    • 自动续订
    • 查看全部定价详情
    • 以 1 Entitlements Package 为计费单位
    • 合同期限:3 months
    • 自动续订
    • 查看全部定价详情
    条款与条件